OPERATIONS OVERVIEW & FIRE STATIONS
The Operations Division is the largest division within the Rockwall Fire Department (RFD), responsible for emergency service delivery.  It operates out of four fire stations on a three-shift system (A, B, and C shifts), each working 48 hours on and 96 hours off.  An Assistant Chief leads the division, while each shift is managed by a Battalion Chief who oversees daily operations, responds to major incidents, and supports organizational leadership.

The RFD EMS system ensures advanced patient care from 9-1-1 notification to hospital arrival.  It integrates RFD resources with Rockwall County EMS, a private ambulance contractor.  RFD's First Responder Program dispatches fire apparatus for high-priority medical emergencies.  All RFD firefighters are Emergency Medical Technicians (EMTs), certified as EMT-Intermediates or Paramedics.  This advanced training allows them to perform critical life-saving measures, including oxygen therapy, defibrillation, airway management, and administration of emergency drugs.  With strategically placed fire stations, RFD firefighters are often the first on the scene to stabilize patients before ambulance arrival.

Beyond emergency response, Rockwall firefighters engage in continuing education, EMS training, officer development, fire hydrant maintenance, and community-based fire inspections. Minimum staffing for RFD Engines and Aerial Ladders is three to four personnel.  RFD firefighters are certified in various disciplines, including Structural Firefighting, Aerial Operator, Driver/Pump Operator, Fire Instructor, and Advanced Fire Officer.  In addition, RFD members assigned to Station 2 are provided with advanced rescue training for marine responses on Lake Ray Hubbard.

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Benny Gracy Memorial Fire Station 1 305 East Boydstun Rockwall Fire Station #1 was built in 1984 and later named for Chief Benny Gracy who died April 28, 1985 in the line of duty, while attempting to rescue four citizens from floodwater. Directions

Fire Station #2 920 Rockwall Parkway Rockwall Fire Station #2 opened January 2, 2002 and was dedicated to Thomas H. Nalls who retired from the department with 41 years of service, including years as Chief, Captain and Firefighter. Funding for this station was provided by a 1997 bond election. Directions

Fire Station #3 191 East Quail Run Road Rockwall Fire Station #3 opened October 24, 2009 and was dedicated to Early Bennett (Benny) Shaw. Funding for this station was provided by the 2004-05 Bond Election. Directions

Fire Station #4 2915 South Goliad Street Rockwall Fire Station #4 opened October 24, 2009 and was dedicated to Paul Craig Merritt, Sr. Funding for this station was provided by the 2004-05 Bond Election. Directions